Privacy Policy Statement

Welcome to phravionex’s Privacy Policy. We are committed to safeguarding your personal information and ensuring your experience on our site is secure and transparent. This statement outlines how we collect, use, and protect your data.

Information We Collect

We collect certain information to operate efficiently, personalise services, and keep our website secure for all users.

• Personal details provided through forms, such as name, email, and preferences for our services.
• Technical data including IP address, browser type, device data, and referring URLs when you use our site.
• Usage data about your interaction with our pages, clicks, session duration, and navigation patterns.
• Cookies or similar technologies for analytics, user preferences, and improving site performance.

How We Use Data

Collected data is used strictly for delivering, improving, or personalising our services and communications.

• Deliver core website functions, respond to inquiries, and process requested services efficiently.
• Personalise your experience by adjusting content and features based on your interactions and preferences.
• Enhance site security, monitor usage patterns, and prevent unauthorised or harmful activities.
• Analyse user trends for service improvement, site analytics, and operational reporting purposes.

Legal Basis for Processing

Under Australian privacy law, we must have a valid reason to collect and process your personal data.

We process information to perform contractual obligations, comply with legal requirements, and pursue our legitimate business interests, ensuring data use aligns with privacy standards.

Sharing Information

Your information may be shared with trusted third parties only as needed for site operation and service delivery.

• We share data with service providers, such as web hosting, payment processors, or analytics partners, who help us run our website securely and efficiently.
• Information may be shared in response to legal obligations or regulatory requirements when necessary.
• Aggregated and anonymised data, which cannot identify you, may be used for reporting or analytical purposes.

Data Security

We implement technical and organisational safeguards to protect your data—such as encryption, access controls, and secure hosting environments. Despite strict precautions, no system can be completely immune to breaches; we continuously review protocols to minimise risks and respond promptly if a breach occurs.

Your Rights

You have rights regarding your personal information and how it is processed by us.

• Request access to your personal data to review and update details held by us.
• Ask for corrections to inaccurate or outdated information on file.
• Request restriction or deletion of your information under certain conditions, as permitted by law.
• Opt out of non-essential communications or marketing updates whenever you wish.

Cookies and Tracking

phravionex uses cookies to provide website functionality, analyse visitor activity, and tailor your experience. You control cookie preferences through your browser or our cookie settings tool.

Cookie Policy Cookie Policy

Contact Us

For questions or concerns about your data, rights, or our privacy practices, please reach out using the details below.

Policy Changes and Updates

We occasionally revise this Privacy Policy to reflect new laws, technologies, or changes in our practices. Please review this page regularly for any updates.